Cat Mom Heart Studs

Store in a cool, dry place. Polymer clay is strong once baked but care should still be taken when handling and storing your pieces. Pieces will be cleaned with alcohol prior to shipping and can be wiped with a damp cloth and dried if needed. Avoid contact with oils or lotions as this can deteriorate or discolour the clay or varnish if used.

Current processing time is set at 3-5 business days, however most packages are sent out before that time frame when possible. Please allow for up to 5 business days during launches as well as the holiday season.
Canadian packages with Standard Delivery are sent through untracked lettermail. No tracking number will be provided if you select lettermail at checkout. Shipping delays can be expected. If you would like a tracking number, please upgrade to tracked shipping at checkout. Please ensure the address you are entering at checkout is correct, as once the item is shipped the address cannot be changed and it is unfortunately out of my control if your order cannot be delivered properly.

Unfortunately, given the nature of the item, returns or exchanges are not provided.

However, please reach out if there are any issues with your order, and I will do my best to try and resolve them!