FAQ

How long will it take for my order to ship?

Current processing time is set at 3-5 business days, but I will make every effort to send out your order before that timeframe! Please allow up to 5 business days during launches or holidays.

I entered an incorrect address at checkout, what can I do?

If your order has not shipped yet, please reach out to me as soon as possible, and I will update your shipping address for you. Unfortunately, once your order is shipped, it is out of my control. I am not responsible if your package cannot be delivered due to an incorrect address.

How long will it take to receive my order?

If you select lettermail as your shipping option, a tracking number is not provided, and delivery can take up to 4 weeks in some cases. If you require a tracking number or need your order rather quickly, I recommend upgrading your shipping at checkout.

Do you offer custom requests?

Yes! I’d love to help you bring your visions to life. Feel free to reach out to us using our contact page or through social media or email, I’d love to help you out!